Conflict counselling on the state level
Municipalities need assistance with the management of conflicts in integration and refugee work. So far, the states do not provide institutional access to systemic conflict counselling related to the integration of non-EU migrants for these local authorities.
In Germany, personal recommendation is the usual way for municipalities to gain access to counselling that brings both local actors and the receiving community and migrants from non-member countries together. The lack of structure means wasting opportunities for timely, needs-based counselling and for building networks.
Creating access to counselling services on the state level
Together with the Ministry for Social Affairs, Health and Equality of Lower Saxony, we develop models for how the federal state can advise and support municipalities in the local organisation of integration processes. We point out ways in which institutional access to qualified conflict counselling can be created for municipalities and other local and district authorities dealing with conflicts related to the issue of migration.